Refund & Cancellation Policy

Breathe Better Air Conditioning Services

Important Policy Information

Cancellation & Refund Terms

48+ Hours Notice

80%

Bookings cancelled or altered with at least 48 hours' notice will receive an 80% refund of the booking amount.

Less than 48 Hours

0%

Bookings cancelled or altered with less than 48 hours' notice may not be refunded.

No-Shows

0%

No-shows or unprepared work areas are non-refundable. Please ensure you're ready for our visit.

Refund Processing

Payment Processing

Refunds are processed securely through Stripe

Processing Time

Allow 5-10 business days for the refund to appear in your account

Service Preparation Requirements

To avoid service cancellation and potential payment forfeiture, please ensure:

Clear Space

4 feet minimum in front of each AC unit

Work Area

Must remain unoccupied during service

Old Units

Indemnity contract ready for 10+ year units

AC Off

Turn off 30 minutes before service

Contact Information

For refund questions or to discuss your booking, please contact us:

  • Phone: 0411 114 971
  • Email: Contact via our booking system
  • Business Hours: 8:30 AM - 5:00 PM

Important: By completing your booking, you acknowledge that you have read, understood, and agree to these terms and conditions.